Category Inclusive Air Travel   Show all

  • The Conversation: Travellers with disability often face discrimination. What should change and how to complain?

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    New Publication Alert:

    The Conversation: Travellers with disability often face discrimination. What should change and how to complain?

    Authors: Kelsey Chapman, Professor Elizabeth Kendall and Lisa Stafford

    Published: 24 January 2024

    Former Disability Discrimination Commissioner Graeme Innes AM settled a dispute with Adelaide Airport over denied access to a body scanner with his assistance dog. His experience reflects challenges faced by Australia's 4.4 million people with disability in air travel.

    The Australian Human Rights Commission received over 100 disability discrimination complaints against airlines from 2016-2022, revealing systemic ableism. Freedom of movement, a UN right, is denied through discriminatory practices, damaged mobility equipment, and offensive situations. Urgent reform is needed, with recommendations for specific air travel standards and independent oversight.

    Collaboration between governments and the aviation industry can ensure inclusive air travel, aligning with equity principles and promoting diversity. Complaints and legal support are available avenues, but proactive measures like the Disability Rights Act are crucial for lasting change. Everyone deserves dignified and autonomous travel experiences.

    Read ‘The Conversation’ article in full on the link below:

    https://theconversation.com/travellers-with-disability-often-face-discrimination-what-should-change-and-how-to-complain-221740

    Visit our Inclusive Futures Hub:
    https://inclusivefutures.griffith.edu.au

    Contact:

    Kelsey Chapman

    k.chapman@griffith.edu.au


    Photograph of Former Disability Discrimination Commissioner Graeme Innes AM, a wheelchair user and senior with his assistance dog.