Administration Officer

Download the full role profile and opportunity information sheet.

About the role

Department of Child Safety, Seniors and Disabilities will support you to build a challenging and rewarding career while maintaining a healthy work and life balance.

The department is committed to providing employees with access to a flexible work environment and welcomes the opportunity to discuss these arrangements. You will enjoy a competitive salary, superannuation, salary packaging, flexible working hours, flexible leave options, a safe and healthy work environment and professional development.

The role sits within Disability, Seniors and Carers (DSC) which has responsibility for:

• Inclusion: leading action to support the social and economic participation of people with disability and seniors. This work is progressed under the Queensland Disability Strategy – All Abilities Queensland and the Queensland Seniors Plan – Age Friendly Queensland. In doing so, we work across governments to coordinate and drive action and fund peak bodies to support service providers and give voice to people with disability and seniors.
• Services: monitoring the Queensland Government investment in the National Disability Insurance Scheme (NDIS) from the perspective of the Queensland Government, the community and, most importantly, Queenslanders with disability who rely upon its services. We also fund a wide range of services for people with disability and seniors and help ease the cost of living by providing a range of cards, concessions and rebates.
• Safety: delivering a suite of safeguards and regulatory services that help protect the rights of people with disability by keeping them safe in service environments, delivering information and advice for seniors on elder abuse and funding legal and financial services when help is required.

Key Duties and Responsibilities

• Undertaking tasks to assist in the delivery of services within the division, which may include funded service design and delivery, regulatory services, strategy development and implementation, stakeholder engagement and general research, analysis and drafting of writing advice and briefings.
• Providing quality services in word processing, spread sheeting and data input.
• Processing orders, claims for payment, filing, record keeping, general support and collation of data and information.
• Operation and maintenance of office equipment, including but not limited to IT systems, photocopier, facsimile and telephone system.
• As a member of the team, undertake tasks allocated by the Manager in a constantly changing work environment to support innovation and efficient delivery.
• Contributing to effective teamwork by developing an understanding of the roles and duties of other team members and working collaboratively to deliver services to the workgroup.
• Actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving client service.